Return Policy

General Return Policy

• Management must authorize all returns or exchanges - Email Us or call 703-753-7446.
• All claims for shortages and/or damages must be placed within ten days of receipt of merchandise.
• All returned merchandise must be received by Traffic Safety Supplies, Inc.. in saleable condition, unless the merchandise is found to be defective.

Delivery and Lead Time

• The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.
• Obtain a return authorization number by calling 703-753-7446.
• Return Shipments to:
  Traffic Safety Supplies, Inc. 
  14490 Lee Hwy
  Gainesville, VA 20155
• Indicate either refund or exchange within the returned package.
• A minimum 15% restocking fee may apply.